Who we are
This website is operated by Le Dermato, a dermatology clinic located at Dbayeh 670 Building, 5th Floor · Dbayeh, Lebanon. Questions about this policy can be sent to hello@ledermatoclinic.com.
Information we collect
When you contact us through the enquiry form we receive the details you enter: your name, phone number, optional email address, preferred contact method, the reason for your enquiry and your message. When you message us on WhatsApp or call the clinic, those conversations are handled through the respective service and the clinic phone line.
Please do not send medical images or detailed medical history through the website form. Clinical information is collected in the clinic, under the clinic’s medical record procedures.
How we use it
We use enquiry details only to respond to you and to arrange or follow up on a consultation. We do not sell personal information and do not use it for marketing without your consent.
Where it is stored
Form submissions are processed and stored by our website hosting provider, Netlify, and are accessible to the clinic team. Website traffic is served through the same provider, which may log technical information such as IP addresses for security and reliability.
Cookies and analytics
This website does not use advertising cookies or third-party analytics. The map on the contact page is embedded from Google Maps, which may set its own cookies when it loads; Google’s privacy policy applies to that map. If anything else changes, this policy will be updated and any required consent will be requested.
Your rights
You may ask us to correct or delete the information you have sent us. Contact the clinic by email or WhatsApp and we will respond within a reasonable time.
Changes
This policy may be updated as the clinic’s services and website evolve. The date of the latest version is shown at the top of this page.